Other Specification:

• Education: Minimum Intermediate/plus two or Bachelor’s in electrics, electronics, mechanical or equivalent.
• Minimum two years’ experience for intermediate/plus two. 
• Excellent written and verbal communication skills in English and Nepali. 
• Computer skills in software program & MS Office
• Valid two wheeler driving license and own Motorbike/Scooter would be advantage.

Experience in technical field related to servicing of dental equipment's.

Job Description:

We are looking for a friendly and energetic person to greet consumers, answer and queries with complete focus to maximize consumer satisfaction and encourage commitment and personal learning of workforce. Main responsibility as a Service Executive will be to bridge the gap between the business needs of the consumer as mentioned below include:

• Provide efficient and effective service to consumers/inmates.
• Checking status of sold equipment and provide the efficient software and updates.
• Handling consumers complain.
• Updating the user and consumers on the latest software.
• Assisting service head to handle day to day service related task.
• Building good relation with consumers.
• Perform installation, maintenance, calibration, and repairs on a wide range of biomedical equipment including imaging systems, patient monitors, infusion pumps, and other medical devices.
• Reporting day to day activity to service head.
• Oversee consumer complain, equipment status, software inability, equipment dispatch.
• Ensuring the safety of the equipment and provide technical assistance.
• Assisting service head to ensure the safety in handling of the equipment are in order.
• Providing training to clients.
• Develop spreadsheets, diagrams and process maps to document needs.
• Create and maintain comprehensive project documentation.
• Perform risk management to minimize project risks.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Develop a detailed project plan to monitor and track progress.
• Ensure that all projects are delivered on time within scope and within budget.
• Answering client queries about technical product specifications and uses, maintaining client relations. Schedules appointments and meetings as when necessary.
• Set the precedent for excellence through leading by example.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.

Source: Merojob

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