Job Description

• Maintaining the good condition of inventory at a godown at Bafal and their record keeping.
• Receipt and delivery of goods at godown (Bafal).
• Store Keeping including inventory maintenance and sharing the need for reorders and fresh orders.
• Products and service orientation to the rider (product/service orientation).
• Likely issues and their address in all the products, scooters, batter,ies and swap stations
• Sharing basics of dos and don'ts of Network, scooter, and battery.
• Roadside assistance to the riders who face problems, either through guiding over the phone or through visits as appropriate.
• Incident recording, maintenance of record, history, and sharing the same with the concerned person in HO for onward action, along with a suggestion for a solution.
• Application processing once approved application is received for delivery of scooter/spare parts.
• Record keeping of what has to be handed over and what has been received from each person including taking care of such physical assets.
• inspection/checking the mechanical and physical condition of assets (scooters/battery/swap stations) and reporting on the observation.
• Retaining (seizing) or initiating the process of retaining assets (Scooter/battery) from the rider if the same is found not in good condition and chance of further worsening of the asset.
• Service Delivery and network pressure assessment and assisting in the deployment of swap stations accordingly.
• Assessing the rider’s riding quality and making a decision either to handover of the scooter to the rider or not to hand it if the quality of the rider is not assessed as good.
• Taking up matters for discussion and finalization with concerned units/individuals including Banks, PE firms, and financing agencies.
• Any other as per need since the position is the senior level position of the team.
• Feedback to all concerned on likely impact and any other pertinent development related to the business.
• Support to all staff as and when required and possible on the overall running of the business.
• Network experience observation feedback, and support to the network manager.
• Customer engagement, service quality review, and its enhancement.
• Overall Management as per the need.

Job Requirements

• Salesmanship ans good Communication.
• BE (mechanical), BI.
• 2-3 years of experience in Battery (EV) operation Modality of vehicle, particularly that of two wheelers/scooters.
• Articulation and vivid explanatory.
• Product/service knowledge and periodic update in the EV segment, vehicle/mobility segment, battery segment etc.
• Public Relations and Networking.
• People and Business Management.
• Battery run business, battery and vehicle business idea.
• Knowledge of Excel, PPT and MSWord.
• Must demonstrate the following values in line with Group values:
• Integrity
• Trust
• Transparency
• Purpose-driven
• Willingness to contribute more time and effort when situation demands the same.

Source: Froxjob

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