Qualification: Bachelors degree in management or related field.

Experience: 2 years

Job Location: Head Office- Jawalakhel, Lalitpur

Skills and Knowledge:

• Strong understanding of accounting principles and financial processes.
• Proficiency in using accounting software and Microsoft Office Suite (Excel, Word, etc.).
• Excellent analytical skills and attention to detail.
• Ability to work independently and manage time effectively.
• Strong communication skills to collaborate with cross-functional teams.
• Knowledge of banking regulations and financial reporting requirements is a plus.

Job Duties & Responsibilities:

• Provide/ Approve Grace Days and Enable Request.
• Handle payment verification escalation from different online portals.
• Ensure customers’ collections are billed accurately and on time by providing proactive oversight and direction for billing.
• Ensure all pending service invoices are posted on time.
• Track and manage daily tasks of the Billing Team along with the escalations from branches.
• PAN/ VAT update.
• Check and handle refund documents and proceed for customer reimbursement (both on IOPS and NAV).
• Ensure sales returns on package refunds are raised on time.
• Prepare Summary Reports as per requirement.
• Guide and approve on Bill Modification and Package change.
• Advance/ wallet payment adjustments of clients as per escalation.
• Update advance VAT and TDS as per request on IOPS.
• Bill Reverse as per request and requirement.
• Send Invoice, PI to requested customer/Resellers.
• Monitor invoice cancellation, maintain proper records of cancelled invoices.
• Create GL codes of new packages and products and update on IOPS and NAV.
• Prepare monthly transaction reports as per requirement.
• Oversee, improve, and scale the Billing team’s invoicing capabilities.
• Prepare regular financial reports related to billing, sales, VAT and TDS and other transaction reports as per requirement.
• Work closely with the finance team to support month-end and year-end closing activities.
• Provide support during external audits and ensure compliance with accounting standards and procedures.
• Co-ordinate to align the process, improvements and recommend efficient ways to optimize day-to-day work.
• Reconcile resellers sales, stock and dispatch.
• Properly address and solve the internal accounts and IOPS related issues to maintain smooth operation.
• Ensure resellers payment, device dispatched, and billing are on track.
• Assist branch staffs to solve other account related issues by providing proper guidance for the solution
• And perform other duties/responsibilities as assigned by seniors.

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