Job Description:
- Respond to clients’ inquiries promptly and professionally
- Accurately document all client interactions, inquiries, complaints, and resolutions in the system
- Address billing inquiries, invoice discrepancies, and payment-related issues
- Ensure information is received from the client to collate accurate and timely information for payroll
- First-line support for all timesheet and invoice-related inquiries for clients
- Daily hours entry of consultants working hours as per their approved timesheet
- Responsible for sharing the overtime and absence report and co-ordinate and updating any discrepancies
- Checking the numerical accuracy of the data
- Cross-verifying the total hours for payroll and invoice
- Regular follow-up with the clients through different channels
- Ensure accurate and timely information is processed
- Monitor and collect accounts receivable by contacting clients via telephone and email
- Coordinating with the Finance team to generate and send the invoice.
Note:
- Working hours: 9 hours (7:45 PM to 4:45 AM- night shift)
- Working Days: Monday to Friday.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
80000 - 60000(NPR )
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Experience :
3 - 4 (Years)
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No. of Vacancy :
1
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Min. Education :
Bachelor Degree
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Last Date to Apply :
July 13, 2023