Other Specification

1. Excellent communication and interpersonal skills:

• Ability to greet and interact with customers in a professional and friendly manner.
• Exceptional communication skills to clearly explain product features and benefits.
• Active listening skills to understand customer needs and preferences.
• Ability to build rapport and maintain positive relationships with customers.

2. Strong sales and customer service orientation:

• Demonstrated ability to identify and qualify potential customers.
• Proactive approach to sales, actively generating leads and pursuing opportunities.
• Ability to present product information in a compelling and persuasive manner.
• Excellent customer service skills to resolve issues and ensure customer satisfaction.

3.Knowledge of tea products and industry trends :

• Understanding of the company's tea products, including their origins, flavors,and brewing methods.
• Familiarity with tea industry trends,emerging markets,and competitor offerings.
• Ability to provide advice and recommendations to customers.

4. Proficiency in office software and administrative tasks:

• Proficient in Microsoft Office Suite or similar software applications.
• Ability to handle tasks such as scheduling managing customer records, and preparing sales reports. 

5. Reliability and professionalism:

• Demonstrated ability to work independently and manage time effectively.
• Commitment to providing exceptional customer service at all times.
• Adherence to company policies and procedures, maintaining a professional image.

6. Positive attitude and enthusiasm for tea:

• Passion for tea and a genuine interest in sharing knowledge with others.
• Ability to convey enthusiasm for the company's products and the tea industry in general.
• Positive attitude and willingness to go the extra mile to provide exceptional customer service.

Job Description

• Warmly welcoming visitors and managing phone calls
• Organizing the office's day-to-day activities
• Maintaining databases
• Assisting the sales team with product demonstrations
• Generating leads and following up with potential customers
• Providing excellent customer service
• High school diploma or equivalent
• Experience in reception or sales in the hospitality industry or as a sales representative in a related industry
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to multitask and prioritize responsibilities
• Demonstrated experience with customer service and sales
• Proficiency in basic computer applications including Microsoft Office Suite
• Fluency in written and spoken English and Nepali.

Source: Merojob 

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