Other Specification

• Two wheeler and valid driving license in must.
• Proven work experience as a sales account manager or sales account executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS office (MS Excel in particular).
• Understanding of sales performance Metrics.
• Excellent communication (English/Nepali) and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Bachelor's Degree in business administration, Marketing or relevant field.

Job Description

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representative to ensure sale increase.
• Report on the status of accounts and transactions.
• Set and track sales account target, aligned with company objectives.
• Monitor sales metrics (eg. Monthly, Quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.
• Ability to plan for achievement of monthly / annual sales target.
• Monitor prices and new products regularly.
• Ensure the expansion of market and increase in sales.
• Visit customers on a regular basis and canvass for new customers.
• Follow up on leads, prospects and customer related matters.
• Coordinate with Order Loading (Licensing), Accounts and Technical to ensure on time customer service.
• Coordinate with Technical and Product Development Teams for Customized orders.
• Provide Competitor information to management on a regular basis.
• Provide options for expansion of sales.
• Identify and report new and changing customer requirements on products.
• Provide information on key product sales.
• Provide KPI progress information on a weekly basis.
• Attend to customer complaints on products and service.
• Participate in promotional activities and marketing campaigns.
• Provide information on outstanding dues to the finance department and coordinate.

Source: Merojob

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