Other Specification

• High school diploma or equivalent.
• Strong fluency in written and verbal English / Nepali.

• Pleasant and smart appearance, professional behaviour, energetic and enthusiastic.

• Excellent interpersonal skills and a welcoming demeanor.
• Exceptional organizational skills and attention to detail.
• Excellent communication skills with a polite, interactive, and approaching tone.
• Knowledge of office equipment such as multi-line phone systems, photo-copy machines and printers.
• Proficient in Microsoft Office Suite (Word, Excel, powerpoint, outlook).
• Adept with computers, Social media platforms, instant messaging systems (facebook / whatsapp / viber and messengers), and gmail / google suites.
• Must have a panache for quality work.
• Proven experience as a receptionist or in a similar customer-facing role.
• Problem-solving nature with a calm attitude to handle any type of parents/visitors.
• Highly motivated to convince parents.
• Ability to handle complaints in a professional & respectful manner.
• Ability to work in a fast-paced working environment.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Job Description

As a Receptionist / Front desk officer at Meridian International School, you will serve as the first point of contact for parents, visitors, and callers. Your role is essential in creating a positive and welcoming environment while providing administrative support to ensure the smooth operation of our office.

• Greet and welcome clients, visitors, and callers with professionalism and a friendly demeanor.
• Direct clients and visitors to the appropriate department or personnel, whilst maintaining records of the same.
• Answer incoming calls, provide information, and route calls to the relevant individuals or departments.
• Schedule appointments for prospective parents / visitors.
• Conducting follow-up calls to prospective parents.
• Maintain office files, related records, and documents.
• Preparing official documents, letters etc and maintaining records of the same.
• Provide basic information about our school and our programs to prospective parents and visitors.
• Ensure the front-desk area is clean, organized, and well-maintained.
• Guide house-keeping staffs, and mobilising them.
• Maintaining constant communication and relay necessary information to concerned. blocks/departments/individuals.

Source: Merojob

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