Other Specification:
- Excellent hotel management skills
- Working with colleagues to share skills, knowledge, resources and networks
- Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation
- Strong knowledge and ability to work with Microsoft word, Excel and Outlook
- Fluent in English speaking and writing
- Education and Experience.
Job Description:
- Fully responsible for all aspects of all departments
- Support and work with all Head of Departments in all aspects of running this hotel
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
- Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to the top management
- Ensure SOP implementation in all departments and check the same during routine operational checks Consultant /GRM guidance to be taken wherever required
- Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc)
- Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef
- Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter of Purchase
- Inspecting all departments for SOP implementation
- Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
- Monitor the co-ordination between all departments for smooth & efficient operations
- Assessing and reviewing customer satisfaction and service recovery process
- Meet all dept. heads to review & train the staff to upkeep the human capital
- Identifying staff learning needs and assisting with development
- Providing timely and constructive feedback to all direct reports as and when required either formally or informally
- Conduct weekly / Daily meeting with marketing people for inquiry & follow up & conversion to grow up the business
- Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization
- Be on available on call 24 hours a day to resolve any urgent problems on emergencies
- Responsible for the overall management of the operation of the hotel
- Any other duties assigned by top management.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
3 - 4 (Years)
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No. of Vacancy :
1
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Min. Education :
Bachelor Degree
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Last Date to Apply :
August 1, 2023