Other Specification

• Fluency in english as candidates has to deal with tourists.
• Strong organizational and leadership skills.
• Ability to look after overall operations of the company.
• Proficiency in travel booking systems and software.
• Knowledge of local and international travel regulations and trends.
• Problem-solving skills and the ability to handle stressful situations calmly.
• Attention to detail and a commitment to delivering outstanding customer experiences.

Candidates from Tourism Industry are highly encouraged to apply.

Job Description

• Maintain daily operations of the organization and ensure that all procedures are followed 
• Coordinate with travel agents, tour operators and other vendors to ensure smooth operations 
• Monitor and analyze performance metrics to identify areas of improvement 
• Develop strategies to increase customer satisfaction and improve operational efficiency 
• Monitor and manage customer inquiries and complaints 
• Develop and implement policies and procedures to ensure compliance with industry regulations.

Source: Merojob

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