Openings: Few
Unit: Infotech Group of Services
Skills & Responsibilities:
- Respond Customer, Non-Customer queries via Social Media Applications.
- Build and maintain strong relationships with customers by effectively resolving their queries and concerns via social media. Ensure compliance with established communication procedures, policies, and regulations.
- Maintain internal SLA and resolve queries/issues in the required time.
- Manage and take ownership of the resolution process for all customer-related issues.
- Provide information on company products and services.
- Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.
Qualifications & Requirements:
- Bachelors Degree in any discipline with minimum 1-year of experience.
- Strong proficiency in English reading and writing.
- Ideal candidate should have a two-wheeler and valid driving license.
- Other duties and responsibilities as assigned by the supervisor.
Interested applicants can send their CV at given email.
All of the hiring shall be made through Infotech Services, an Outsourcing partner of WorldLink Communication Ltd.
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
-
Min. Education :
Bachelor Degree
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Last Date to Apply :
February 10, 2023