Other Specification

• Excellent verbal communication skills and on-camera presence, with the ability to engage and captivate audiences.
• Marketing, communications, or a related field and Female candidate and 2+ year of experience.
• Proven experience as a live host, presenter, or host of online events, preferably in the ecommerce or retail industry.
• Strong interpersonal skills and customer service orientation, with the ability to interact effectively with customers in a live, real-time environment.
• Knowledge of live streaming platforms, video production techniques, and audiovisual equipment.
• Ability to multitask and adapt to changing priorities in a fast-paced, dynamic environment.
• Creative thinking and problem-solving skills, with the ability to generate engaging content ideas and overcome technical challenges.
• Familiarity with ecommerce platforms, online shopping trends, and customer behavior.
• Proficiency in using social media platforms, email marketing tools, and other digital marketing channels.
• Flexible schedule, with the ability to work evenings, weekends, and holidays as needed for live broadcasts and special events.

Job Description

We are seeking a dynamic and engaging Live Host to join our ecommerce platform team. The Live Host will be responsible for hosting live video broadcasts, interactive product demonstrations, and engaging Q&A sessions to promote our products, engage with customers, and drive sales. The ideal candidate is charismatic, outgoing, and comfortable in front of the camera, with excellent communication skills and a passion for delivering exceptional customer experiences.

• Host live video broadcasts on our ecommerce platform/ Social Media Platform to showcase products, highlight features, and demonstrate their use to customers.
• Engage with customers in real-time during live broadcasts, answering questions, providing product recommendations, and addressing concerns to enhance the shopping experience.
• Collaborate with marketing and product teams to develop engaging content for live broadcasts, including product launches, promotions, and special events.
• Prepare scripts, outlines, or talking points for live broadcasts, ensuring accuracy, clarity, and alignment with brand messaging and objectives.
• Coordinate with product specialists, brand ambassadors, and guest speakers to participate in live broadcasts and provide expertise on specific products or topics.
• Monitor audience engagement metrics, such as viewer counts, comments, and feedback, during live broadcasts to gauge effectiveness and make adjustments as needed.
• Stay informed about product updates, promotions, and industry trends to provide accurate and up-to-date information to customers during live broadcasts.
• Collaborate with technical teams to troubleshoot any issues related to live streaming technology, audiovisual equipment, or broadcasting platforms.
• Promote upcoming live broadcasts through email campaigns, social media posts, and other marketing channels to drive audience engagement and participation.
• Analyze performance metrics and viewer feedback to evaluate the success of live broadcasts and identify opportunities for improvement or optimization.

Source: Merojob

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