Job Description:

• Develop and execute a comprehensive payment strategy aligned with the company’s goals, considering industry best practices and emerging payment technologies
• Identify opportunities for growth and expansion in payment methods to enhance the customer experience
• Oversee the selection, integration, and management of payment service providers, gateways, and processors
• Ensure smooth and frictionless payment processing, including authorization, settlement, and reconciliation
• Continuously analyze payment data, trends, and customer behavior to optimize the payment processes
• Identify areas for improvement, such as reducing cart abandonment rates, increasing conversion rates, and streamlining checkout processes
• Stay up to date with the latest industry regulations, payment security standards and data privacy requirements
• Implement and maintain robust security measures to protect customer payment information and ensure compliance with relevant standards
• Establish and maintain strategic relationships with payment partners, negotiate contracts, and manage performance to ensure healthy growth of prepayment business
• Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure the delivery of high-quality payment services
• Devise and implement strategies to optimize payment costs, ensure compliance and set up payments risk infrastructure
• Develop and implement metrics, reporting mechanisms, and dashboards to monitor payment performance, financial metrics, and key business indicators
• Present regular updates and insights to senior management, identifying opportunities for growth and improvement
• Foster cross-learning and collaboration with regional counterparts to share best practices, strategize initiatives, and create success stories.

Requirements:

• Bachelor’s or Master’s degree in business, finance or related field
• Minimum 5 years of experience in payments, preferably in an e-commerce or banking industry, especially in the payments department
• Strong understanding of payment systems, technologies, and industry trends
• In-depth knowledge of payment processing, including authorization, settlement, and reconciliation processes
• Familiarity with payment service providers, gateways, and processors
• Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and communicate with stakeholders at various levels
• Proven ability to develop and execute strategic initiatives and drive results
• Detail-oriented with strong organizational and project management skills
• Strong interpersonal skills and the ability to build and maintain positive relationships with internal and external stakeholders
• The ability to think strategically and develop long-term plans aligned with organizational goals and objectives.

Competencies:

• Decision-making
• Analytical
• Communication
• Initiative
• Team Player

Benefits:

• International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders
• Competitive salary and incentive package
• Health & Medical insurance.

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