Guest Relation Manager

Bagaichā
Kathmandu, Nepal

Other Specification:

  • Bachelor's degree in Management (Business related studies) or beyond
  • At least 5 years restaurant leadership experience required
  • Be able to stand, sit, or walk for an extended period of time or for an entire work shift.

 

Job Description:

Have you always been the one to make crunch-time decisions in your friend group? Do people look to you for creative problem-solving? Are you highly adaptable and extroverted? If you've been nodding enthusiastically while reading these questions, we might just have the job for you!

We, at Bagaicha, are looking for a capable person that is passionate about providing exceptional customer service, while staying true to the core values of the company.

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WHAT WE EXPECT FROM YOU:

  • Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback
  • Ensure Team Members work at a pace to maintain the organisation's established speed of service guidelines and with a sense of purpose and urgency to maximise productivity
  • Ensure that Team Members monitor the dining room, restroom, parking lot and overall facility cleanliness
  • Coordinate and manage communication between guests and staff and follow up to ensure resolution
  • Liaise with Guest Relations Team Members, Housekeepers, and Servers to provide an overall comfortable guest experience
  • Examine daily duties, assign tasks and check on progress
  • Strictly adheres to all the organisation policies and procedures
  • Conduct interviews, completely new hire paperwork and conduct orientations
  • Assist with creating venue goals and implementing systems to reach goals
  • Conduct regular meetings with leaders to share pertinent information and create positive lines of communication
  • Work closely with other restaurant leaders, managers and directors
  • Conduct disciplinary actions as needed
  • Deliver team member reviews in a timely manner.

 

WHAT YOU CAN EXPECT FROM US:

  • Once a week day off
  • Competitive pay
  • Flexible schedule
  • Team outings and activities
  • Paid time off
  •  Free accommodation for out of valley team members
  • Opportunities to participate in leadership training
  • Opportunities for career advancement.

 

Source: Merojob


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    Not Disclosed

  • Experience :

    5 - 6 (Years)

  • No. of Vacancy :

    1

  • Min. Education :

    Bachelor Degree

  • Last Date to Apply :

    October 4, 2023


Contact Detail

Email :
Website : https://merojob.com/guest-relation-manager-4
Mobile :
Alternate Mobile :

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