Job Description:

• Greeting guests upon check-in and bidding them farewell upon checkout.
• Handling guest grievances and issues quickly and effectively.
• Watching over VIP visitors, arrivals, and departures.
• Coordinating and juggling multiple tasks while at work in a hectic atmosphere.
• Should be knowledgeable about the hotel, the city, and the competitors.
• Detailed instructions on how to arrive and what to bring for your accommodation.
• Get current data on daily room occupancy
• Delivering superior guest service in accordance with hotel standards.
• Welcoming visitors as they come and go from the hotel.
• Providing details on the hotel, local activities, attractions, etc.
• Verify VIP reservations, finish pre-registration requirements.
• Give each arriving visitor a room.
• Up-to-date knowledge about hotel rates, ongoing specials, deals, and bundles.

Job Specification:

• Proficiency in English; knowledge of other languages is a plus.
• Customer service drive with outstanding communication and active listening skills.
• Excellent problem-solving and multitasking skills.
• Leadership skills along with the ability to motivate a team into high performance.
• Ability to work flexible hours.
• Strong sense of responsibility and a professional presentation.

Source: Kumarijob

Job Detail Expired

Contact Detail