Other Specification:

• Prior experience in a cashier or front office role is required.
• Familiarity with hotel management software.
• Strong numerical and customer service skills.

Educational Qualifications: BHM or Diploma. Relevant courses in finance or hospitality are beneficial.

Experience:

Minimum of 1 year in a cashier or front office role, in the hospitality industry.

Skills & Abilities:

• Numerical Skills: Ability to handle money accurately and quickly.
• Technical Proficiency: Familiarity with hotel management software and point-of-sale systems.
• Customer Service: Ability to handle guest queries professionally and courteously.
• Attention to Detail: Ensure all transactions and bills are accurate.

Personal Attributes:

• Trustworthy and reliable.
• Maintain a professional demeanor.
• Possess strong communication skills.
• Ability to handle stressful situations calmly.

Job Description

• Transactions: Handle guest check-ins and check-outs, processing payments accurately.
• Billing: Review guest bills for accuracy, manage any discrepancies, and issue final bills upon check-out.
• Customer Service: Address guest inquiries regarding billing and payments.
• Records: Maintain accurate records of all transactions, including cash, credit, and other forms of payment.
• Cash Handling: Manage the front desk cash float, ensuring it balances at the end of each shift.

Source: Merojob

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