Other Specification:

• At least 1 year of experience in a similar role.
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Professional attitude and appearance.

Job Description:

We are looking for a Front Desk Officer with a pleasant personality and dynamic professional attitude to provide professional and friendly service to all our customers and visitors:

• Maintain positive and professional attitude at all times
• Ensure timely and accurate customer service
• Handle complaints and specific customers’ requests
• Respond to questions and concerns of visitors and guide them to the concerned department if they have any queries
• Keep records of customer’s interactions, phone calls, and complaints.

Note: Female candidates will be given preference. Working hours for this role is 6:30 AM to 3:00 PM.

Source: Merojob

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