Other Specification

• Proven experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Proficient in using office software and equipment.
• Ability to multitask and work efficiently in a busy environment.
• Strong organizational and time-management skills.

Job Description

• Greet and assist visitors, students, and parents in a courteous and professional manner.
• Answer phone calls, respond to inquiries, and provide information about educational programs and services.
• Address and resolve customer concerns or direct them to the appropriate department.
• Perform general administrative task including manage office and staff.
• Manage and maintain appointment schedules for counseling sessions, meetings, and events.
• Assist in the coordination of workshops, seminars, and other educational events.
• Assist students in the enrollment process, providing information on programs, admissions requirements, and deadlines.
• Maintain student records and ensure accuracy of information.
• Collaborate with academic advisors and other departments to address student needs.
• Maintain a clean and organized front desk area.
• Manage office supplies and place orders as needed.
• Assist in the coordination of office equipment maintenance and repairs.
• Utilize computer systems and software for tasks such as email communication, data entry, and appointment scheduling.

Source: Merojob

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