Other Specification

• High school diploma or equivalent; additional education or certification is a plus.
• Excellent verbal and written communication skills.
• Strong customer service orientation and interpersonal skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Proficient in using basic computer applications (e.g., Microsoft Office suite).
• Maintain a professional and neat appearance.
• Ability to handle unexpected situations and solve problems effectively.
• Willingness to adapt to changing responsibilities and work in a dynamic environment.

Job Description

• Welcome and assist visitors, clients, and guests in a professional and friendly manner.
• Provide information and direct individuals to the appropriate person or department.
• Answer incoming calls and transfer them to the appropriate department or individual.
• Ensure that the front desk is well-stocked with necessary supplies.
• Receive, sort, and distribute mail and packages.
• Provide general administrative support to various departments.
• Assist in scheduling appointments and managing calendars.
• Monitor and control access to the premises.
• Maintain and update employee and visitor records.
• Keep track of office equipment and report any issues.
• Address and resolve issues raised by visitors or employees to ensure a positive experience.
• Handle multiple tasks simultaneously, such as managing phone calls while assisting visitors.

Source: Merojob

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