Location: Gairidhara, Kathmandu Office

Responsibilities:

• Engage in day-to-day promotions, customer support through E-Commerce/Digital Marketing Management Platform for various Dental Products Online. Executing day to day operation, strategic business development, generate client base & maintaining client relationship, create, maintain and update client data, price catalogue, product displays, online payment management, help in content creation, create, follow-through and maintain online control mechanisms on ageing limits, as per instruction by E-Commerce Manager and the Management.
• Promotion & marketing of various medicines/equipment/accessories/consumable items & services related to Dentistry in Online Business Platforms,
• Provide complete Online Business Solution to clients as per requirements and follow through, grievance handling and coordinate with the Management to solve the problems on priority basis.
• Promote digital marketing and email marketing campaigns, development of website banners, and help in social content developing, search engine optimization, making Online Catalogue, pricing products, developing various promotional strategies,
• Handling logistics, addressing customer complaints and resolving these, day-to-day supervision of Sales & Marketing, Service Team Members including coordinating with Store Department,
• Make arrangement for digital order processing, online payments through various existing platforms,
• Preparing, analyzing and reporting Daily/Weekly/Monthly/Yearly Sales/Service Reports,
• Keep tag on Payments/Ageing Limits/Payment Recovery or any other issues with Clients along with Staff Members including all other E-Commerce Management related works as per the instruction and in coordinating with the Management Team Members.

Qualifications: Diploma/Bachelor Degree in Dental Hygienic Course.

Experience: Minimum 1-2 Yrs. experiences Customer Support Services Digitally in Online Platform in Nepal – preferably in the Sector of Medicines, Medical Equipment & Service-related Online Businesses.

Must possess own 2-Wheeler and updated Licenses.

Salary & Perks: Negotiable depending on experiences of Candidates as per the positions mentioned above. The Salary and Perks shall not be constraint for the right candidates. All candidates must have professional experiences working in above mentioned positions in the Medical Sectors – Hospitals/Clinics and must be frequently willing to travel throughout Nepal as part of employment.

Candidates will be chosen as per experiences and interested candidate can send their updated CV with expected Salary in Gross to E-mail:

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