What we offer:
- Competitive salary and performance based bonus
- Work in international setup and remote first company
- Fully remote (work from home or wherever you feel comfortable)
- Flexible work hours
- Work with highly motivated and experienced yet supportive team
- Opportunity to learn and grow within the company in different roles (e.g. SEO, Digital Marketing, Content and Project Management).
Roles and Responsibilities:
- Provide first level support for our Jira & Confluence apps
- Help customers to debug, troubleshoot and fix issues
- Answer questions raised via our support channels
- Collect feedback, feature requests and app reviews from customers
- Collaborate with developers to get deeper understanding of the products and share customer feedback
- Write detailed documentation, how-to guides, articles and create other helpful contents.
Your Profile and Skills:
- University degree
- Tech savvy, IT knowledge and always eager to learn and help
- Fluent in written and spoken English
- At least a year working experience in software support or related role in IT industry.
The role will be initially part-time. Depending on your profile and flexibility, it can be changed to full time. Being in a startup with nimble and agile team, you will also have opportunity to take up multiple roles in marketing, customer relations and project management.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
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Min. Education :
Bachelor Degree
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Last Date to Apply :
September 16, 2023