Other Specification

• High school diploma or equivalent; Bachelor's degree in Business, Communications, or related field preferred.
• Proven experience in customer service or e-commerce customer support roles.
• Strong communication skills with a customer-focused approach and the ability to empathize with customers' concerns.
• Proficiency in using e-commerce platforms, CRM software, and customer support tools.
• Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment.
• Experience in handling difficult customer situations with professionalism and diplomacy.

Source: Merojob 

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