Job Description

•  Provide exceptional customer service through phone, email, and chat channels.
•  Address customer inquiries, resolve complaints, and provide appropriate solutions.
•  Maintain a deep understanding of company products and services to assis customers effectively.
•  Document customer interactions and transactions accurately.
•  Collaborate with other team members to ensure seamless customer experience.

Job Specification

•  Minimum plus two in Management
•  Excellent communication and interpersonal skills
•  Patience, empathy, and the ability to handle stressful situations with calmness
•  Problem solving skills and ability to think on your feet
•  Previous customer service experience preferred
•  Basic knowledge of financial products and services is a plus.

Source: Kumarijob

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