Job Description

• Client and Customer Interaction: Engage with clients and customers to address inquiries, resolve issues, and provide detailed information about the company's products and services.
• Sales Expansion: Actively contribute to sales efforts by expanding the client base, developing relationships with new clients and customers, and promoting the company's offerings.
• On-Site Support: Provide on-site assistance and guidance to customers who require in-person support, ensuring they have a positive experience.
• Prompt Customer Response: Respond promptly and professionally to customer inquiries through various communication channels, including phone, email, and in-person interactions.
• Communication: Maintain clear and effective communication with customers to understand their needs, clarify information, research and address issues, and offer appropriate solutions or alternatives.
• Complaint Resolution: Acknowledge and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.

Job Specification

• Bike/Scooter and Valid Driving License: Must possess a bike or scooter with a valid driving license to enable mobility for client visits and customer interactions.
• Market Visits: Flexible and willing to visit clients and customers in the market on a daily basis as required by the job.
• Communication Skills: Excellent communication and interpersonal skills to interact effectively with clients and customers.
• Time Management: Ability to manage time effectively, maintain high-quality work, and meet deadlines, even under pressure.
• Customer Focus: A determined and customer-oriented mindset, with a commitment to ensuring customer satisfaction.
• Business Acumen: Demonstrated understanding of business principles and an ability to identify opportunities for business growth.
• Friendly Attitude: Maintain a friendly and approachable demeanor while dealing with clients, customers, and colleagues.

Source: Kumarijob

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