Job Description

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Process orders, returns, and exchanges accurately and efficiently.
• Educate customers about our products and services and assist with placing orders.
• Collaborate with other departments to ensure customer satisfaction.
• Stay up-to-date with our products, services, and policies to provide accurate information to customers.

Job Specification

• Bachelor's degree (running or completed) in a relevant subject.
• Previous experience in customer service or sales, preferably in an e-commerce environment.
• Strong communication skills, both verbal and written.
• Excellent problem-solving and analytical skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and basic computer skills.
• Available to work flexible hours.

Source: Kumarijob

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