Customer Care

Medi Quest Laboratory Clinic
Jawalakhel, Lalitpur, Nepal

Other Specification

  • Candidates with experience as Lab Assistants are highly preferred
  • Educational qualification of at least CTEVT or +2 complete
  • Excellent verbal and written communication skills
  • Proficiency in basic computer applications such as Microsoft Office (Word, Excel, Outlook)
  • Strong organizational and multitasking abilities
  • Professional demeanor and pleasant personality
  • Ability to handle high-volume phone calls and visitors with tact and efficiency
  • Familiarity with office equipment, including fax machines, photocopiers, and printers.

 

Job Description

  • Deal with enquires, book an appointment and pass on complaints and queries as necessary.
  • Update customer records in the company system, including notes about any interactions as relevant.
  • Ensure that all the samples received are logged into the system in a timely and accurate manner.
  • Provide instructions for patients and customers regarding appropriate specimen collection.
  • Verify the specimen requirements and appropriate collection  procedures prior to specimen collection.
  • Develop strong communication and coordination with sample collectors and inform them to timely to collect the sample.
  • Process sales transactions and taking payments. 
  • Reconcile cash drawers and sales receipt, handover to accounts section.

 

Working Hours: 7:00 am to 3:00 (8 hours).

 

Source: Merojob


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    Not Disclosed

  • Experience :

    1 - 2 (Years)

  • No. of Vacancy :

    1

  • Min. Education :

    10+2

  • Last Date to Apply :

    April 23, 2024


Contact Detail

Email : enquiry@mediquestlab.com
Website : https://merojob.com/receptionist-1941
Mobile : 984-0072221
Alternate Mobile :

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