Job Description
- Deliver exceptional customer service via phone, email, and chat.
- Respond to customer inquiries, resolve issues, and provide product/service information.
- Ensure timely and accurate resolution of customer concerns.
- Maintain records of customer interactions and transactions.
- Collaborate with team members to optimize customer satisfaction.
- Uphold company policies and standards while interacting with customers.
- Adapt to changing customer needs and contribute to continuous improvement.
- Strive to meet or exceed customer service goals and metrics.
- Demonstrate professionalism, empathy, and patience in all interactions.
Job Requirements
- Bachelor's degree preferred.
- Must have a 1 year of experience in a related field.
- Previous experience in customer service or a related field is advantageous.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and multitasking abilities.
- Proficiency in relevant computer applications and customer service software.
- Ability to work flexible hours and adapt to changing priorities.
- Empathetic and customer-focused attitude.
Source: Froxjob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
5
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Min. Education :
Bachelor Degree
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Last Date to Apply :
April 30, 2024