Other Specification

• Strong interpersonal and customer service skills, with the ability to empathize with clients and resolve issues effectively.
• Excellent written and verbal communication skills are essential for client interactions and internal collaboration.
• The capacity to analyze client issues, identify root causes, and develop creative solutions is crucial.
• Client Service Executives need to manage multiple client accounts, so organizational skills and attention to detail are necessary.
• Familiarity with the industry, the company's products or services, and competitors can be advantageous for providing informed client service.

Offered Salary: Training period (Approx 1 month) for Nrs. 20,000 plus bonuses and after training period Nrs. 25,000 plus bonuses. 

Job location: This position could be worked from home temporarily but should be done from the office later if required.

Note

• Female Candidates are highly encouraged to apply.
• Work Hours: Night Shift.

Job Description

• Process application on behalf of the clients from submission to settlement for our clients in USA
• Communicate with other organizations on behalf of the client
• Provide excellent customer service
• Enter data with high accuracy keeping attention to the details on a daily basis
• Maintain constant communication with supervisor
• Take additional responsibilities as and when required. 

What we offer

• An international working environment in a start-up setting, and the unique opportunity to learn.
• Satisfactory salary/ Bonuses.
• Hands- on experience in working as a team and growing a business
• Five days working week (Monday to Friday).

Source: Merojob

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