Job Description:

1. Completes cashier pre-shift supply checklist.

2. Completes guest check-in procedures.

3. Clarifies customers question or concerns about the charges on their bills.

4. Maintains adequate supplies of outlet stationery for cashiers.

5. Assists with distribution of month end reports as directed by accounts or front office manager.

6. Attends meetings as required.

7. Maintains a track of all high balance guests.

8. Check and follow up on all bills on hold.

9. Check the billing instructions are correct for all expected departure guesta sns setup required auto routing or auto transfer on the PMS / Guest folio.

10. Give on the Job training for new staffs.

11. May also perform a variety of banking services for guests, Such as check cashing and foreign currency exchange.

12. Follow up on all deposit dues / deposit to be paid.

13. Post charges to guest accounts.

14. Handles paid-outs.

15. Transfer guest balances to other accounts as required.

16. Cashes checks for guests following the approval policy.

17. Completes guest check-out procedures.

18. Settles guest accounts.

19. Dispenses guest records after the guest checkout

20. Handles cash, traveller's cheque, credit cards and direct billing requests properly.

Job Specification:

- Previous hotel-related experience desired.

Source: Kumarijob

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