Other Specification

• Minimum 5 years of solid Front Office operations experience in a star rated hotel/resort 
• Must possess strong interpersonal, communication and correspondence skills 
• Must be flexible, be able to work under pressure and perform under high stress environment 
• Bachelor’s degree and Overseas experience in a hotel/resort is an asset 
• Knowledge of hotel software systems and MS Office applications.

Job Description

Royal Singi Hotel is looking for an experienced and passionate Assistant Front Office Manager to join our team. The ideal candidate should have a minimum of 5 years of solid Front Office operations experience in a star rated hotel/resort. 

Responsibilities

• Oversee the daily operations of the Front Office staff 
• Ensure that all Front Office personnel are providing excellent customer service 
• Monitor the accuracy of all Front Office transactions 
• Assist in the development of Front Office policies and procedures 
• Monitor and adjust staffing levels to ensure adequate coverage 
• Ensure Front Office staff are properly trained and have the necessary resources 
• Handle guest complaints and inquiries 
• Facilitate communication between departments 
• Ensure compliance with all relevant regulations.

Source: Merojob

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