TSE Coordinator

Vianet Communication Ltd.
Pokhara, Kaski, Nepal

Qualification: Bachelors degree in IT or relevant field.


Experience: 1-2 years of experience in relevant field.

 

Job Duties & Responsibilities:

  • Pitch product pricing and features to the customer end.
  • Coordinate with client and relevant department of the company in order to schedule/visit at client premises
  • Manage the Duty of the department (on-call rotation schedule for weekends and public holidays).
  • Manage over-time schedules if necessary as per the requirements of the company of the subordinates.
  • Explain regarding after sales services (how to use customer portal, mobile app, IPTV and also handover the service manual) to the customer.
  • Promptly update activities as required by company’s Customer Relationship Management software.
  • Work independently for extended periods of time
  • Strictly follow company safety protocols.
  • Good command in MS-Office
  • Excellent team building skill
  • Technical knowledge.

 

Benefits of joining us!

  • Accidental and Medical Insurance
  • Company Bonus
  • Dashain Bonus
  • Paid annual leave and sick leave
  • Social Security Fund (SSF)
  • Internet Benefit
  • We provide opportunities for continuous growth and development.


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    Not Disclosed

  • Experience :

    1 - 2 (Years)

  • No. of Vacancy :

    1

  • Min. Education :

    Bachelor Degree

  • Last Date to Apply :

    November 11, 2023


Contact Detail

Email :
Website : https://www.vianet.com.np/vacancy/tse-coordinator-3
Mobile :
Alternate Mobile :

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