Job Description:

• Entail giving advice to clients, booking flights (Domestic and International)/ issue tickets, reservation of hotel via system worldwide
• Collect PNR’s, issuing tickets, re-scheduling, hotel bookings, and cancellations
• Collect and check documents as per country specific requirements.
• Handle ticketing enquiries including airfare quotations, reservations, and e-Ticket issuances.
• Working closely with leisure and corporate clients, airlines, travel agencies, transport, and other service providers. You will build strong, professional working relationships with them and all your main clients
• Answer inquiries regarding information such as schedules, availability, procedures and policies. Also, assist with all travel documents, which clients might request for their travel plans.
• Plan routes and compute ticket costs. You must handle complain and obtain feedback from customers along with upgradation of customer service.
• Determine whether the ticket is available on the required date requested by customer or not.
• Prepare customer invoices and accept payment.
• Participate in the development of annual marketing strategies
• Choose the best advertising channels for different marketing projects
• Determine project priority and participate in the creation of marketing collateral
• Improve existing marketing strategies by tracking KPIs and adjusting departmental processes accordingly
• Create or assign someone to create supporting documentation for strategy implementation.

Job Specification:

• Fluent English speaking with convincing skill and excellent written communication are required with knowledge of other languages an advantage.
• Handling and issuing tickets and also visiting to different organization for marketing effectively and efficiently
• Command of MS Office Applications (MS Word, excel etc.), internet and email, power point presentation.
• You must have good management skills.
• You should have charming and outgoing personality and pleasing voice.
• Ability to work a flexible schedule, including days, evenings, weekends and holidays.
• Increase sales to support management on increasing its revenue.

Preferred Educational Qualification:

•  Master Degree

Source: Kumarijob 

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