Other Specification

• Bachelors Degree in Information Management or equivalent.
• Minimum of 2-3 years of experience in relevant field.
• Two Wheeler Driving license and a Vehicle.

Job Description

• Manage and monitor all installed Microsoft systems and infrastructure for customers. 
• Install, configure, test, and maintain operating systems, application software and system management tools. 
• Proactively ensure the highest levels of systems and infrastructure availability 
• Maintain security, backup, and redundancy strategies. 
• Design and implement system security and data assurance. 
• Participate in the design of Microsoft Infrastructure Solutions. 
• Take ownership of the Services, Incidents and Problems assigned to Infrastructure Services. 
• Ensure security and confidentiality are maintained at all times. 
• Take ownership of issues through to resolution. 
• Provide timely and professional communication to all levels of the business. 
• Fully versed in Microsoft Services Infrastructure Services (Active Directory, Exchange Server, Office 365, Azure, System. 
• Center products, Virtualization, SQL and Skype for Business) 
• Implementation, support and maintenance of corresponding products 
• Provide 24/7 Level 2 and 3 Infrastructure Support Services to the business to agreed service levels. 
• Accountable for the delivery of the SLA and Project Objectives within the Infrastructure and cloud related areas. 

Source: Merojob

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