Other Specification:

• Minimum of a bachelor’s degree running
• Having Two-wheelers is a mandatory.

Skills requirements:

• Fast and Accurate Data Entry
• Great Communication Skills
• Problem-Solving
• Exceptional Time Management & Attention to Details Skills
• Excellent communication skills in English, both written and verbal
• Mathematical & Investigative Skills
• Ability to work on a team & take challenges presented.
• Ability to follow & work as per the instruction and deadlines provided.

Female candidates are highly encouraged to apply.

Job Description:

• Respond to and resolve queries, concerns, and issues raised by clients/customers/staff promptly
• Maintain detailed and accurate records of all support interactions
• Collaborate with various departments to ensure the efficient resolution of issues
• Contribute to the creation and update of support documentation
• Participate in training and development sessions to improve knowledge and performance
• Escalate unresolved problems to the appropriate personnel or department
• Monitor and maintain any tools or systems used for support purposes
• Provide feedback on recurring issues to assist in product/service improvements.

Source: Merojob

Job Detail Expired

Contact Detail