Job Description:

This role requires to provide operational and business helpdesk support to the members of NCHL and their end users/ customers using the systems operated by NCHL. He/ She shall also facilitate the relevant stakeholders for system specific trainings and other support requirements.

Job Specification:

• At least University degree in business/management/IT/IS/IM, Science or related field. MBA preferred.
• At least 1 year of experience in technology-based services and/or operation. Experience in supporting users of critical systems will be an advantage. Outstanding fresh graduate with excellent knowledge of payment systems and its operations can also apply.
• Ability to learn, understand and apply new technologies with strong interpersonal and communication skills. Ability to effectively prioritize and execute tasks in high-pressure environment is crucial.

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