Other Specification:

• Prior 1 year or more experience in marketing field. 
• Bachelor’s degree from the reputed university. 
• Strong written and communication skills.
• Proficient in using various marketing tools and platforms, including social media, emails etc.
• Should have good command in both English& Nepali (speaking and writing).
• Proficiency in MS office package.
• Preferred two wheelers’ driving license with vehicle.

Job Description:

• Monitoring social media accounts and responding to customer queries.
• Responsible for customer call and deal with the issues.
• Export customer feedback & complaints.
• Update to hierarchy managers via emails on customer feedback for Big Mart.
• New creative designs based on the offer. 
• Update latest offers in app.
• Export customer tag reports.

Source: Merojob

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