Job Description

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their products.
• Using diagnostic tools to identify issues and evaluate the available information.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Servicing home-based equipment, such as security systems, appliances, computer equipment, televisions, and heating and ventilation units.
• Servicing heavy equipment, such as farm or factory machines, diesel engines, and computer networks.
• Promoting the company's services.
• Maintaining your technical and mechanical skills.

Job Requirements

• Managing overtime on service calls with patience and not rushing the job.
• Must have at least 2-3 years in a related field of heavy equipment.
• SLC/TSLC/Diploma or equivalent can apply.
• Excellent customer service and communication skills.
• The ability to diagnose and solve problems based on customers' non-technical descriptions.
• Strong working knowledge of equipment and tools used in the industry.
• Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.

Source: Froxjob

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