Required Degrees: Bachelor in Mechanical Engineering.

Experience: More Than or Equal To 3 Years.

Required Skills: Communication Skill, Team Player.

Offered Salary: Negotiable

Required Gender: Male

Position Summary

Responsible for overseeing the daily operations of an electric vehicle service department and leading a team of skilled technicians, coordinate service appointments, manage parts inventory, and ensure that customers’ electric vehicles are maintained to the highest standards.

Major Roles And Responsibilities (Job Details):

Job Responsibilities

• Service Department Operations:
• Schedule and prioritize service appointments efficiently.
• Ensure timely and high-quality electric vehicle repairs and maintenance.
• Monitor and maintain service facility equipment.

Customer Service:

• Interact with customers to address inquiries, provide updates, and ensure exceptional service experiences.
• Resolve customer complaints and issues promptly and professionally.

Inventory Management:

• Manage and optimize parts and supplies inventory to support service operations.
• Coordinate with suppliers to ensure timely parts deliveries.

Quality Assurance:

• Implement and uphold quality control standards for electric vehicle servicing.
• Conduct regular inspections to ensure workmanship meets company standards.

Safety Compliance:

• Ensure that all safety protocols and regulations are followed in the service department.
• Conduct safety training for staff as needed.

Reporting and Documentation:

• Maintain accurate records of service activities, including repairs, parts used, and customer interactions.
• Prepare regular reports for management on department performance.

Job Specifications:

• Bachelor’s degree in Automotive Technology, Business Administration, or a related field (preferred).
• Proven experience in automotive service management, with a focus on electric vehicles.
• Strong leadership and team management skills.
• Exceptional customer service and communication abilities.
• In-depth knowledge of electric vehicle systems and components.
• Familiarity with EV charging systems and infrastructure.
• Ability to diagnose and troubleshoot EV-related issues.
• Detail-oriented and committed to maintaining high-quality standards.
• Knowledge of relevant safety regulations and compliance.

Job Validation:

Age Specific: Yes
Work Experience Specific: Yes
Skills Specific: Yes
Experience Qualification Specific: Yes
Qualification Specific: Yes
Notice Period Applicable: Yes
Current Salary and Expected Salary: Yes
Two Wheeler Mandatory: Yes
Two Wheeler License Mandatory: Yes
Degree With Mark Mandatory: Yes

Only candidates who are under serious consideration will be communicated for the further selection process. The company reserves the right to accept/reject any or all applications without assigning any reason whatsoever. Canvassing at any stage of the process shall lead to automatic disqualification.

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