Job Description:

• Receive customers, discuss, identify and progress routine service and repair requirements.
• Promote the sale of service and parts.                                                                                                                  
• Provide the cost estimation to the customer before commencement of the work with proper explanation.                                                                      
• Ensure that service / repair jobs are completed satisfactorily and to time specified making sure all warranty items are stored for return to manufacturers                                      
• To ensure that all materials used and time employed on each vehicle is recorded on the job card.
• To prepare and analyze job cards for work carried out under the terms of warranty.                                       
• Any other ad hoc duties / projects required by the service in charge.                     

Job Specification:

• A degree in mechanics or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.

Source: Kumarijob

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