Job Description

• Listen to customer concerns and accurately document them.
• Provide recommendations for necessary repairs or maintenance based on vehicle inspections and customer concerns.
• Schedule service appointments and ensure timely completion of work.
• Communicate service updates and estimates to customers.
• Coordinate with service technicians to ensure accurate diagnosis and efficient repair.
• Process service orders and invoices accurately.
• Handle customer inquiries and complaints professionally and efficiently.
• Maintain a clean and organized service area.
• Assist with other administrative tasks as needed to support the service department.

Job Requirements

• BE/Diploma in Automobile can apply.
• Minimum 2 -3 years of experience in the service field
• Strong customer service skills.
• Basic automotive knowledge.
• Organizational and computer skills.
• Problem-solving abilities.
• Attention to detail.
• Ability to work well in a team.
• Flexibility and adaptability.

Source: Froxjob

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