Other Specification:

• Good communication skills, open and willing to learn (+ point: knowledge on technical aspects of computer)
• Freshers who are willing to learn can apply. Experience in the similar field will be a plus point too.
• Sales and customer handling inside office.
• Operating calls and social media chats
• An excellent opportunity to gather experience and grow eventually.
• Dedicated, creative and hard working employees will be rewarded accordingly.

Note :

• 3 months of probation period until salary revision.
• Offer: Basic Salary + sales incentives (will be further discussed with candidate for eligibility. *terms and conditions apply)

Job Description:

• identify and assess customers' needs to achieve satisfaction. 
• Build sustainable relationships and trust with customer accounts through open and interactive communication. 
• Provide accurate, valid and complete information by using the right methods/tools. 
• Meet personal/customer service team sales targets and call handling quotas. 
• Handle customer complaints, when necessary, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 
• Keep records of customer interactions, process customer accounts and file documents. 
• Follow communication procedures, guidelines and policies. 

Source: Merojob

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