Education Level:
Bachelors Running or Completed.

Experience Required:
1 year of relevant work experience in related field.

Job Description:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Recording sales trends and liaising with managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Scheduling customer meetings and conferences.
• Reporting any unusual activity to your supervisors.

Required Skills:

• Highly motivated and ability to motivate others
• Interpersonal skills
• Problem solving skills
• Strong communication skills
• Persuasion skills
• Negotiation skills
• Flexible to changes
• Ability to work in team
• Ability to adapt
• Proactive initiation.

Other Specifications:

• Proven work experience as a Sales support or Sales support associate
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills.

Career Benefits:

• Competitive Salary Package
• Employee Provident Fund
• Communication Allowance
• Accidental & Medical Insurance
• Leave Encashment
• Festival Allowance
• Laptop Allowance
• Paid Holidays: Annual Leave & Sick Leave
• Referral Reward Program
• Career Development Trainings.

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