Job Description:

• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
• Promote specific products as directed by upper management
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback.

Job Specification:

• Excellent interpersonal communication skills, both verbal and written
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Flexible work hours.
• Basic mathematic skills.
• Prior experience in retail.

Source: Kumarijob

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