Other Specification

• 1+ years of experience in the hospitality industry.
• Knowledge of reservation systems.
• Excellent communication and customer service skills.
• Ability to work under pressure and meet deadlines.
• Excellent interpersonal skills.
• Highly organized and detail-oriented.
• Proficiency in Microsoft Office applications.

Job Description

• Manage all reservations and inquiries in a timely and professional manner.
• Maintain accurate records of all reservations in the reservation system.
• Ensure that all reservations are processed and confirmed in a timely manner.
• Respond to customer inquiries and provide accurate information.
• Handle customer complaints and provide solutions.
• Monitor inventory levels and ensure that all rooms are available for reservations.
• Monitor customer feedback and take necessary actions to improve customer satisfaction.
• Assist with other tasks as required.

Source: Merojob

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