Other Specification

• High school diploma or equivalent; additional education or training is a plus.
• Proven experience as a receptionist or office assistant is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office suite (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to handle sensitive information with confidentiality.

Job Description

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls to the appropriate person or department.
• Maintain a neat and organized reception area.
• Assist in various administrative tasks such as photocopying, filing, and data entry.
• Manage and distribute incoming and outgoing mail and packages.
• Coordinate and schedule appointments, meetings, and conference rooms.
• Provide excellent customer service to clients, guests, and employees.
• Address inquiries and provide accurate information or redirect to the appropriate personnel.
• Handle customer complaints or issues with tact and efficiency.
• Monitor and maintain office supplies inventory.
• Ensure office equipment (printers, copiers, etc.) is in working order, coordinating repairs or maintenance as needed.
• Relay messages and communicate information internally and externally as necessary.
• Assist in drafting and proofreading correspondence, emails, and other written communications.
• Assist with the coordination of events, meetings, and conferences.
• Provide support to various departments as needed.
• Maintain and update contact lists, directories, and other organizational records.
• Keep accurate records of visitors, calls, and appointments.
• Monitor and control access to the premises.
• Follow security procedures and report any suspicious activities.

Source: Merojob

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