Job Description

• Streamline performance monitoring process for Traffic Operations (TO)
• Initiate projects to turn data/insights into action and impact
• Streamlining the external stakeholders with right Tops stakeholders
• Oversee data products – key metrics, definition and logic
• Build up data-driven decision-making culture by setting up AB testing workflow and analytical framework
• Ensure data quality by performing data validation, basic analysis and trouble-shooting
• Generate insights and business opportunities from data by performing trend analysis, cohort analysis, thematic analysis and deep dive
• In-charge of routine (e.g. Weekly/Monthly Business Review) and ad-hoc data request
• Design and develop executive and operational report/dashboard
• Process improvement and automation
• Training and be the go-to person for any data/Excel related questions
• Identify skill gaps and upskilling the TO talents to drive growth and employee satisfaction
• Lead training and onboarding new talent in traffic ops.

Requirements

• At least 3 years of experience with advanced skills in Microsoft Excel and proficiency in SQL preferred
• Experience with analysis of raw data to insights
• Strong communication and collaboration skills
• Strong accountability and ownership values
• Ability to adapt to new systems and technologies
• A problem solver with good time management skills.

Competencies

• Decision-making
• Analytical
• Communication
• Initiative
• Team Player

Benefits

• International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders
• Competitive salary and incentive package
• Health & Medical insurance.

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