Other Specification

• Bachelor level preferred with minimum of 2 years of experience 
• Excellent communication and interpersonal skills
• Exceptionally customer-oriented and a great team player.
• Proven ability to develop and implement special promotions to increase business from specific market segments.
• String selling and time management abilities
• Must be willing to work even under stress and out of usual working time.
• Excellent in computer application MS Word, MS Excel, PowerPoint etc.
• Superior oral and written communications and  problem solving/strategizing skills.
• Strong and professional sales techniques.
• Remarkable ability to develop marketing plans, proposals and contracts.

Job Description

• Providing quotes of travel related services to individual and corporate clients as well as follow up with them.
• Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
• To follow up on customer inquiries, make outbound calls to them.
• Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
• Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
• To maximize the opportunities, up-sell and cross-sell additional travel products and services.
• To be able to process VISA of clients of different countries.
• Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
• Collect information from tours leader after leading tours to find out good feedback for the service improvement
• Make research to find out more attractive tourism destination or sites
• To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
• To create and sell fixed-departure or individually-designed tailor made tours for customers.
• To maximize revenue and profit, every genuine single query must be converted to a sale.
• Experienced with outbound tour marketing and independent handling of tour operation.
• Preparing travel itineraries, package costing, and proposals. Also, design and create new tour packages as per the customer’s needs.

Source: Merojob

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