Job Description:
- Document scrutiny and collection of applications for visa processing
- Handle customer/applicant queries personally or via email, or telephone.
- Handle cash and bank-related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
- Maintain compliance with the standard operating procedures, manuals, etc.
- without deviation in the process
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
- Encourage applicants to provide feedback on services provided and their overall experience at the application center.
- Ensure that the entire process is completed within the mandate.
- Assist Deputy Manager/Operations Manager in the execution of the Project.
- Ensure judicious use of natural resources.
- Adhere to the environment health and safety policy/objectives and guidelines of the organization.
Job Requirements:
- Fresher are highly encouraged to apply.
- Bachelor's Degree in a related field.
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce).
- A customer-oriented attitude.
- Excellent communication and negotiation skills.
- Problem-solving aptitude.
- Ability to work well with a team.
Source: Froxjob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
0 - 1 (Years)
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No. of Vacancy :
30
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Min. Education :
Bachelor Degree
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Last Date to Apply :
July 9, 2023