Other Specification:

• Should have Bachelor’s Degree in Hospitality Management
• Minimum 2 years work experience in the related field
• Excellent management skills
• Working with colleagues to share skills, knowledge, resources and networks
• Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation
• Strong knowledge and ability to work with Microsoft word, Excel and Outlook
• Fluent in English speaking and writing.

Job Description:

• Maintain daily operations of the organization and ensure that all procedures are followed 
• Coordinate with travel agents, tour operators and other vendors to ensure smooth operations 
• Monitor and analyze performance metrics to identify areas of improvement 
• Develop strategies to increase customer satisfaction and improve operational efficiency 
• Monitor and manage customer inquiries and complaints 
• Develop and implement policies and procedures to ensure compliance with industry regulations.

Source: Merojob

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