Job Description:

• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments in all aspects of running the hotel.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
• Ensure SOP implementation in all departments and check the same during routine operational checks.
• Consultant /GRM guidance to be taken wherever required.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.

Job Specification:

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 3 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Source: Kumarijob

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