Qualification:
- Bachelors in IT Field
- Minimum 1 year experience in relevant
- Excellent communication skills for interdepartment communication.
Competencies:
- Technical
- Communication
- Initiative
- Decision Making/Judgement
- Team Player.
Job Description:
- Provide first level help-desk support ensuring a high-level technical service for desktop, laptops, printers
- Assist with hardware and software installations and maintenance
- Apply a continuous improvement approach to enhance IT asset management strategies, and to optimally track IT assets throughout their lifecycle
- Monitor and resolve support incidents as they are logged in the IT support systems
- Assist in the enrolment of new staff including configuration of PCs and Laptop
- Setup, troubleshoot and monitoring of CCTV, Access control
- Working knowledge of Networking (LAN, WAN & WLAN) topology and protocols
- Responsible for monitoring internet links including timely communication with ISP for resolution
- Responsible for monitoring all network equipment including health checks
- Ensure system security and integrity, especially in relation to user access rights
- Provide assistance with testing new equipment and systems
- Prepare reports on the operation of systems and services
- Perform strategic management of the IT assets (hardware, software, licenses)
- Works with hardware vendors to resolve equipment failures/problems
- Adhere to and promote IT procedures and policies
- Two wheeler and driving license preferred
- Good verbal and written communication skills.
What we offer:
- International working environment, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.
- A platform to learn from Alibaba’s world-leading ecosystem
- Rigorous training and exposure in team management, leadership, business analytics, and operations.
- An opportunity to train the next generation of business leaders
- Competitive salary and incentive package
- Health & Medical insurance.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
1
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Min. Education :
Bachelor Degree
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Last Date to Apply :
March 16, 2023